Refund conditions
Dear Clients, we inform you that when requesting a refund upon refusal to purchase, the refund is made exclusively to the same bank card from which the payment was made.
Refund Policy
At loyaltydigital.cards, we value our customers and strive to provide the best possible experience with our Software-as-a-Service (SaaS) products. We understand that sometimes a product may not meet your expectations, and we want to ensure your satisfaction.
To that end, we offer a 30-day refund policy for our SaaS products. This policy allows you to request a refund within 30 days of your initial purchase, subject to the following terms and conditions:
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- Eligibility: To be eligible for a refund, you must have purchased a subscription to our SaaS product directly from loyaltydigital.cards. Refunds are not available for third-party purchases and extra services that may have already been provided.
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- Refund Process: To initiate a refund, please contact our customer support team at [email protected]. You will be required to provide your purchase details, including the order number and any relevant information.
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- Evaluation Period: We encourage you to thoroughly evaluate our SaaS product during the 30-day refund period. This will help us understand any specific issues you may have encountered and improve our product for future customers.
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- Refund Criteria: Our refund policy ensures a hassle-free experience with a 30-day money-back guarantee. No questions asked.
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- Exclusions: Refunds will not be provided in the following situations:
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- a. If you have violated our terms of service or any applicable laws while using our SaaS product.
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- b. If you have already used our SaaS product for more than 30 days.
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- c. If the refund request is made after the 30-day refund period has expired.
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- Refund Amount: If your refund request is approved, we will refund the full amount you paid for the subscription to your original payment method. Please note that any associated transaction fees or charges imposed by your payment provider may not be refundable.
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- Subscription Cancellation: Once the refund is processed, your subscription to our SaaS product will be automatically canceled. Consequently, you will lose access to both the product and any related services.
We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or need further clarification regarding our refund policy, please reach out to our customer support team. We are here to assist you and ensure your satisfaction with our SaaS products.
Thank you for choosing loyaltydigital.cards!
Security policy
When paying for an order with a bank card, payment processing (including entering the card number) takes place on a secure page of the processing system that has passed international certification.
This means that your confidential data (card details, registration data, etc.) do not enter the online store, their processing is completely protected and no one, including our online store, can receive the client’s personal and banking data.
When working with card data, the information security standard developed by the international payment systems Visa and Mastercard-Payment Card Industry Data Security Standard (PCI DSS) is used, which ensures the secure processing of the details of the Holder’s Bank Card.
The applied data transmission technology guarantees security for transactions with Bank cards by using the Secure Sockets Layer (SSL), Verifiedby Visa, Secure Code protocols, and closed banking networks with the highest degree of protection.